Managing People (MP)

What Is MP? 

Managing People (MP) is a system comprised of various modules designed to provide the fundamental skills required by managers and supervisors in order to reach their business objectives.

Who Should Attend MP? 

MP is beneficial for all managers and supervisors in any level of the organization who need to get work done through others. 

Topic Areas Covered in MP 

  • Creating a Productive Work Environment 

  • Interpersonal Communication Skills

  • Effective Delegation

  • Coaching

  • Conflict Management

Behavioral Interviewing Skills (BIS)

 What Is BIS?

Behavioral Interviewing Skills (BIS) is designed to provide recruiters and hiring managers with the knowledge, skills and processes necessary to uncover critical candidate behaviors and qualifications key to success on the job.  

Who Should Attend BIS?

BIS is beneficial for HR professionals, supervisors, managers and other employees who are involved in the face-to-face interviewing process.  Hiring the most qualified candidates is critical to the success of any organization.  BIS provides the skills needed to distinguish between good candidates and excellent ones based on their behavioral competencies.

Topic Areas Covered in BIS

  • Preparing for the Interview:

    • Job descriptions and interviewing guides

  • Conducting and Closing Interview:

    • Opening the interview

    • Uncovering information through effective behavior-based competency questions 

    • Closing the interview

COVID-19: What You Need To Know (C19)

What is C19?

Accurate information about the novel virus - COVID-19. Links included for a variety of healthcare sources.

Working Remotely: Now What? (WR)

What is WR?

WR is an online workshop to assist the manager and individual contributor to work more effectively in a remote environment. WR is presented in two distinct modules - one for the manager and one for individual contributors.

Who should take WR?

WR is designed for everyone who works in a remote environment.

What are the topic areas in WR?

  • Manager Module:

    • Creating Structure

    • Technology

    • Etiquette

    • Collaboration

  • Individual Contributor Module:

    • Getting Going

    • Normalizing the Work

    • Technology

    • Remote Etiquette