Learning Center

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NHCG, Inc. Online Learning Center

The New Way to Learn . . .

New Haven Consulting Group, Inc.’s Online Learning Center is a training resource for all of our clients. The Center is divided into three distinct topic areas:

  • Leadership, Management, & Supervisory

  • Sales & Sales Management, & Customer Service

  • HR Compliance

Your company has paid a fee for you to access the Learning Center. To access the NHCG, Inc. Learning Center:

  • Select the register button next to the desired course

  • Enter your unique password (provided by your company)

  • Hit the start button & take the course

 
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Leadership - Management - supervisory Training

NHCG, Inc. has developed a series of fundamental supervisory & management trainign modules to assist new & experienced managers in becoming more effective at getting work done through others.

Workshops & services in the Leadership Practice area include:

  • Managing People

  • Working Remotely

  • Behavioral Interviewing

  • DISC Assessment including:

    • Work of Leaders

    • Workplace

    • Teams

  • Managing People

    • 5 Module series of online courses that include:

      • Creating a Productive Environment

      • Interpersonal Communication Skills

      • Effective Delegation

      • Coaching

      • Conflict Management

  • Total Time = 45 - 60 Minutes

  • Working Remotely: Now What?

    • At 10 minute primer on how to set-up & work effectively in a remote environment

Behavioral Interviewing

DISC Assessment: Contact NHCG to set-up your unique access to the DISC assessment. Choices include:

  • DiSC Classic - Individual Styles Assessment

  • Management

  • Teams

  • Work of Leaders

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Sales & Service Topics

NHCG, Inc. has been providing targeted sales training for over 35 years. We are experts in training new salespeople in the skills and processes needed to ramp up quickly and successfully.

We provide advanced training to those with experience in the areas of major account selling, negotiations, and sales management & coaching. Below are the topic areas currently offered online for salespeople.

  • Handling Client Attitudes & Objections

    • This online course will provide the learner with the verbal skills and processes to recognize, respond & overcome client attitudes & objections

  • Total Time = 15 - 20 Minutes

Effective Sales Negotiations (ESN)

Sales Coaching

Exceptional Customer Service

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Human resource & Compliance Topics

NHCG, Inc. provides online workshops that meet specific federal & state requirements for training. Specifically, our Combating Sexual Harassment workshop meets & exceeds the all federal & state requirements for training in preventing sexual harassment.

Diversity & Inclusion: Awareness

Diversity & Inclusion: Application

Combating Sexual Harassment: Federal & State Compliant

Fair Management Practices: Employment Law for Managers

Business Ethics: The Right Thing To Do