About NHCG . . . Solutions . . . Case Studies . . . Online Workshops . . . Consulting Services . . .

We need to know your business. . .

before we can add value.

what we do...

Almost every workshop we run is customized in some way - either by the facilitator as the workshop proceeds or in a more formal way through data collection, focus groups, site visits, and interviews.

In an effort to truly understand the client's environment, our design consultants have:

worked on an oil rig
hung off a boxcar on a long-haul train
repaired a flatbed
listened to telemarketers
been in the factory
practiced on a engine simulator

We do what it takes to know what we need to know to provide you with the best advice, guidance and direction.

That's why we have great relationships.

Case studies...

We are proud of our success and our accomplishments. Over the past 20+ years, NHCG Inc. has worked with some of the finest clients in the world. We have worked with clients in virtually every industry from manufacturing to retail, from insurance to transportation. In each case, we can honestly say, we have added value to their organization. Here are a few examples:

speed & agility. . .

Client: Major pharmaceutical company had significant increases in harassment & discrimination complaints reaching the EEOC.

Needs & requirements: Design, develop, & implement a workshop that provides the fundamentals in employment law, harassment, inclusion with an emphasis on company policies & procedures- and train 14,000 employees in 6 months in 4 different locations.

Lead time = 2 months.

Solution:

designed a ½-day workshop covering the need areas
- complete data collections for custom work
- pilot test workshop
- revisions
- launch
conduct 6 train-the-trainer sessions for NHCG & client co-facilitator
- 150 trainers total

creativity & collaboration. . .

Client: Medical products manufacturer was having challenges selling to diverse clients. Negative feedback from clients about salesperson's ability to understand their needs, listen to their concerns, and problem-solve.

Need & requirements: Determine why this feedback is happening, design a training solution, work within existing time limitations, minimize external costs.

Solution:

conducted focus groups to determine root cause
designed a "blended" learning approach combining online & classroom training utilizing an existing company online university

consulting experience. . .

Client: A Mid-Atlantic State including the State Senate and House.

Needs & Requirements: Design & develop a curriculum to prevent workplace violence that would be applicable to all job types in the state.

Solution:

conducted interviews, attended ride-along, and completed data collection to determine scope, unique requirements, and client specific data
designed & developed a modular curriculum with a central "core" program
- elective workshops were designed for unique workplace situations
program implemented with various State agencies including:
- State Police, State House and Senate, DOT, DOJ, DEP